TERMS AND CONDITIONS

ENGLISH VERSION

FREQUENTLY ASKED QUESTIONS

  • What kinds payment methods do you accept?
    • You can pay for your order in the following ways: PayPal, credit card, or cash upon collection of the shipment in Krakow, Poland.
  • How long will it take for my shipment to arrive?
    • The delivery via international mail service takes 14-21 days, however packages to European countries usually reach the recipient in less than two weeks.
  • What are the shipping costs?
    • The exact shipping costs depend on the address and location of the recipient, thus will be calculated automatically – you will see them before finalizing the order.
  • Will my shipment be secured properly during the delivery?
    • The safety of our albums during the transport is a priority for us. Every disc is packaged using a box specially suited for storage of vinyls, and additionally secured with bubble wrap.
  • How many albums can I order?
    • One person can order up to fiveĀ albums at once.
  • My order arrived damaged. What happens now?
    • If the contents of your order were damaged during transportation, please contact us directly: shop@gamemusic.pl
  • Do you plan to reissue any of your releases?
    • Yes, further reissues of our albums are a possibility. This also depends on the demand for the particular release.
  • How can I change or cancel my order?
    • In case there is a need to modify an order which is already being processed, please contact us: shop@gamemusic.pl
  • What’s the best way to stay informed about your upcoming releases?
    • The best way to be in touch with our new releases, promotions, and other announcements is to subscribe to our newsletter and follow our profiles in the social media. You will find all of the relevant links at the bottom of our home page.